“Question: Who remains friends with the real estate agent after you buy a house? 

Answer: We have, for 25 years. 

Marlene and Shantoo are the most wonderfully supportive and patient agents. 
They listened to what we wanted and helped us to refine our search. They stuck with us for 6 months and endured our constantly changing criteria, all the while steering us toward the perfect house.

Result: We're still living in the house 25 years later. And we meet Marlene and Shantoo for dinner at lots of great restaurants.

Best Wishes,”

~ Marc and Tim

"I can't tell you how excited I am, especially now the shock has worn off a bit. I am now swinging from only slight panic to sheer delight.

I really want to thank you for your integrity. I know there were several times when I was enthusiastic about a house (mainly because I was getting anxious about getting something) and you guided me away from it. I also appreciate your concern about me getting something that I liked and felt comfortable in. It was great working with you.

I think I'm going to be in withdrawal from house hunting! Looking forward to seeing you soon."

~ Wendy Tanner

"We are pleased that the result has once again confirmed the faith which we have had in both of you. This too in somewhat trying circumstances. The latest real estate trends confirm your excellent advice. Kind regards,"

~ David, Jane, Richard and Cindy Hay

"I just wanted to thank you for all your help in the purchase of my mom’s townhome. I think we ended up with a good price on a fine property, and we couldn’t have done it without your assistance. Thanks again. All the best,"

~ Romin

"Just wanted to say thank you for everything and for making our move go so smoothly, including recommending the painter, locksmith etc. They have been wonderful. Merci!"

~ Dana & Robb Sinclair

"Shantoo and Marlene were superb in handling every detail of the sale of my condo. They gave 100% on the sales side and executed superbly during the closing process."

~ Ron Robins

"Shantoo and Marlene came into my life when I was looking for a house in the early 80's. I had flown out from the West Coast and I had five days to find the exact fit, and, with their help, it happened like a dream. Since then they've helped me in so many ways with their ready friendship and advice on everything from plumbers and painters to restaurants and medical practitioners. They're walking experts on life in Toronto. They sold the house for me when my work called me back to the Coast, and now that I'm once again in the Centre of the Universe, it felt natural to turn to them for help in finding the right place for retirement. They have a knack for understanding a buyer's and seller's needs, it's a kind of instinct, not easily come by. They never push, and they are, of course, skilled listeners. I wouldn't hesitate to recommend them to anyone who is in the market for buying or selling a residence."

~ Margaret Hollingsworth

"In their business, Marlene and Shantoo manage to bring rationality to an emotional process, calm in a period of stress, understanding at a time of confusion, and for good measure, lots of compassion. This is truly a one of a kind real estate team."

~ Patricia Lorenz and Doug Ball

"I thought I was just getting a couple of real estate agents who I heard were decent people and effective brokers. Little did they know that I'd be calling them for frequent advice over the next seven year period on everything from mortgage renewal and roof repairs to what to do about squirrels in the chimney. Little did I know they expected as much from their clients."

~ Michael Kaufman

"In the hustle and bustle of the Toronto real estate market, it is refreshing to find two individuals who are truly concerned about the needs of each and every client."

~ David Kirkpatrick

"Marlene Auspitz and Shantoo Patel of Royal LePage helped me sell my house and buy a new condo within the period of November 2004 to August 2005. It was only with the aid of Marlene and Shantoo and their expertise that I learned how to make my property appealing. Marlene and Shantoo provided me with a helpful time line of renovation needed to make the house more marketable. They gave me suggestions as to what needed to be repaired, moved, or painted in the house. Advice that included obvious changes to them were not obvious to me and without their professional encouragement, I never would have suspected that these changes were necessary if I wanted to truly sell my house. Advice as simple as moving around lamps to accentuate the décor of certain rooms would have been totally overlooked by me if I had not had Marlene and Shantoo’s support. I was impressed by their polite, easygoing manners and their willing attitude to satisfy the needs of both the seller and buyer. When it was my time to buy a condo, Marlene and Shantoo ensured that they show me ones that met my list of criteria ; however, they also encouraged me to see different varieties, too, knowing that past clients have sometimes been sold on unexpected criteria. When we found the condo that appealed to me in many ways, I was so anxious to secure the place for myself that I was willing to offer a price well over the asking price. Marlene’s real estate experience once again guided me when she suggested a somewhat lesser but still attractive offer. I would have lost a few thousand dollars if not for Marlene’s interception. For anyone seeking realtors, I highly recommend Marlene Auspitz and Shantoo Patel. I would certainly use them again."

~ Randy Coates

"I am writing to thank you for your help. You recently acted as our agents when we sold our house. Both Pat and I were most impressed with your skills, your professional approach, and your courtesy. The strategy which you built for us culminated in the speedy sale of our house under desirable terms. The sensitivity that you displayed indicated your recognition that this was an important stage of passage for our family. 

Thank you. I shall recommend your services to others."

~ C A Ottaway